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Insurance and Billing Questions

PLEASE CAREFULLY REVIEW THE FREQUENTLY ASKED QUESTIONS BELOW BEFORE CONTACTING OUR BILLING DEPARTMENT:

WHICH INSURANCE PLANS ARE ACCEPTED? 

WE ACCEPT ALL MAJOR INSURANCES, PLEASE CONTACT YOUR CARRIER TO MAKE SURE THAT WE ARE IN NETWORK WITH THE PLAN YOU CHOOSE.

YOUR HEALTH INSURANCE IS A CONTRACT BETWEEN YOU AND YOUR INSURANCE COMPANY, AND IT IS YOUR RESPONSIBILITY TO PURSUE UNPAID CLAIMS PROMTLY. UNFORNTUNATELY, OUR OFFICE DOES NOT HAVE DETAILS FOR YOUR SPECIFIC INSURANCE COVERAGE. PLEASE CONTACT YOUR INSURANCE COMPANY DIRECTLY WITH ANY QUESTIONS AT THE NUMBER LISTED ON THE BACK OF YOUR INSURANCE CARD.

 
WHAT ARE COPAYS, COINSURANCE AND DEDUCTIBLES?

THESE ARE THE BALANCES THAT YOUR INSURANCE DEEMS IS YOUR RESPONSIBILITY PER YOUR INSURANCE CONTRACT.

WHAT IS A "COB" ISSUE?

CO-ORIDNATION OF BENEFITS



OTHER ITEMS:

OFTEN TIMES, INSURANCE COMPANIES WILL UPDATE THEIR RECORDS ON AN ANNUAL BASIS. THIS INFORMATIONS CAN ONLY BE UPDATED BY THE INSURED, NOT US. YOU WILL NEED TO CALL THE INSURANCE COMPANY AND ANSWER THEIR QUESTIONS OVER THE PHONE OR BY MAIL. IF THIS IS NOT UPDATED THEY WILL NOT PAY YOUR CLAIMS AND IT WILL BE PATIENT BALANCE.

PLEASE CONTACT YOUR INSURANCE COMPANY AND VERIFY THAT YOUR NEWBORN HAS BEEN ADDED TO YOUR POLICY.

FOR YOUR CONVENIENCE WE ACCEPT MASTERCARD, VISA, DISCOVER, AMERICAN EXPRESS, PERSONAL CHECKS AND CASH. IF YOU UNABLE TO PAY YOUR BILL IN FULL, MONTHLY PAYMENT PLANS ARE AVAILABLE AND CAN BE ARRANGED BY CONTACTING OUR BILLING OFFICE AT (203) 755-2999 EXT 126, 127, 129, 147 AND 155. WE ALSO ACCEPT PAYMENT OVER THE PHONE BY CREDIT CARD.

STATEMENTS ARE SENT OUT MONTHLY AND IDICATE BOTH THE PATIENT AND INSURANCE DUE BALANCE. YOUR STATEMENT WILL REFLECT ONLY TRANSACTIONS POSTED WITHIN THE MONTH OF YOUR STATEMENT.

IF YOU ARE UNABLE TO MAKE AN APPOINTMENT, PLEASE CALL TO CANCEL OR RESCHEDULE. NUMEROUS NO-SHOWS CAN LEAD TO BEING DISCHARGED FROM THE PRACTICE.

EFFECTIVE 1/1/12, THERE WILL BE A $25 CHARGE FOR MISSED APPOINTMENTS.