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General Questions

Can I schedule a visit before my child is born?
Answer:
Yes, you can meet with the doctor, who will answer any of your questions and give you a tour of the facility.

Can my 16-year old come in to be seen by herself?
Answer:
No, our patients need to be accompanied by someone over 18 years of age. Minor patients need to be accompanied by a parent or guardian. There may be limited exceptions with prior authorization from the practitioner.

Who gives the vaccines in your office?
Answer:
During well child visits our providers always give the vaccines that are scheduled for that day. When patients are scheduled for catch-up vaccines or a "vaccine only" visit, our nursing staff usually gives the vaccination.


Do I need to have my child checked for illness before I travel?
Answer:
Generally, no. You may wish to consult with your practitioner if your child has a chronic medical condition such as asthma If you are travelling anywhere outside of the USA, certain immunizations may be indicated, so it is best to ask.

Do you take walk-ins?
Answer:
We prefer that you call to make an appointment. If you come without an appointment, we will try to work you into the schedule. Depending on our schedule, this might involve some waiting. If your child is ill, it's best to first call to speak with the nurse.

How long must I wait for an appointment for a sick child?
Answer:
We see sick children the same day that you call.

Is there a doctor available 24 hours?
Answer:
Yes. If you call after hours with a medical problem, you’ll have a chance to speak with a registered nurse who can give you appropriate advice that has been approved by your doctor. If your child's condition is serious or the problem isn’t clear, the nurse will page the doctor to call you.

What age children does your practice see?
Answer:
We see children up until they graduate from college.

What happens if I arrive late for my appointment?
Answer:
If you arrive 30 minutes late or more for a well-child visit, you will need to reschedule your appointment for the next available open slot. If you are late for a sick-child appointment, we will still see your child, but you may need to wait for those that have appointments and have arrived on time.

What is a Physicians Assistant? How do they work with the physician?
Answer:
Physicans assistants have completed advanced medical training in well care and routine childhood illnesses. Although Physicians Assistants are able to handle most of your child's needs, they consult with a physician whenever they encounter a problem that goes beyond their training. Many of our patients, and their parents, have formed stong bond with our Physicans Assistants over the years.

When you are open on weekends or holidays, what services are available?
Answer:
We will see limited numbers of well-child check-ups on Saturdays and emergency sick visits on Saturday, Sunday and every holiday.


When you have extended morning and evening hours, what services are available?
Answer:
Our evening hours are usually for sick children. However, we will schedule a limited number of checkups during the evening, and many more during the extended morning hours.

Will my child always see our personal physician? Can my child be seen by any of your doctors?
Answer:
One of the advantages of a group practice, such as ours, is that doctors can cover for one another. Even if your doctor is out of town or fully-scheduled, another of our providers can take care of your child's needs.

Will the doctor call in an antibiotic for my child without being seen?
Answer:
No, your doctor needs to examine child and determine what treatment is appropriate, as well as documenting it for the record.